345 Global: Product Development and Proof of Concept Management
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Agile Product Management
As product and project manager, I oversaw the mobile app and desktop CMS from inception. Using agile methodologies, I led stand-ups with remote teams, conducted story point estimations and backlog grooming ceremonies, and collaborated with QA teams to implement testing scripts and acceptance criteria. Additionally, I managed proof of concept and RFPs for prospective clients, ensuring project success and satisfaction.
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Client Management
As primary point of contact, I drove multiple proof of concept projects with Walmart, Coca-Cola, Anheuser-Busch, and Nestle. Collaborating with their internal teams, I acquired assets, gathered requirements, educated on the platform, and presented demos. With exceptional communication skills and a proactive approach, I fostered lasting relationships with clients, resulting in continued trust in our services.
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Documentation & Training
As the point person for product feature and instructional manual documentation, I provided comprehensive training guides for users and established internal processes for asset photographers to meet our product capture standards. My expertise ensured that the machine recognition platform was optimally supported and our team was equipped with the necessary knowledge to maintain its success.